Alperia CSR Report 2018

We combine the principles of economic efficiency and sustainability, working responsibly for our communities – today and tomorrow.

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Environmental protection

We use energy responsibly and support measures aimed at increasing energy efficiency in order to reduce our energy consumption.

94 %net energy produced from renewable sources
more than 104million euro invested in infrastructure
71 %underground electricity distribution lines
62 %orders given to local companies

Our customers

We strive to communicate transparently and to build relationships of trust with our customers.

323,772total customers
+9 %new customers in 2019
27 %paperless bills
99.5 %complaints resolved

Our team

We put our employees at the centre of everything we do, because they are our real source of energy.

1,017employees
20.3average hours of training per employee
6.01rate of absence from work
(per 1,000 h)
8.68employee incident rate
(per 1,000,000 h)

SDGs

We want our activities to contribute to the achievement of the United Nations Sustainable Development Goals – ambitious targets to which we can make a real and positive contribution.

Strategy & Governance

We want to integrate ecological, social and economic sustainability into our governance and management processes.