Alperia CSR Report 2018

We combine the principles of economic efficiency and sustainability, working responsibly for our communities – today and tomorrow.

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Environmental protection

We use energy responsibly and support measures aimed at increasing energy efficiency in order to reduce our energy consumption.

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  •  
    94 %net energy produced from renewable sources
  • more than 104million euro invested in infrastructure
  • 71 %underground electricity distribution lines
  • 62 %orders given to local companies

Our customers

We strive to communicate transparently and to build relationships of trust with our customers.

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  • 323,772total customers
  • +9 %new customers in 2019
  • 27 %paperless bills
  • 99.5 %complaints resolved

Our team

We put our employees at the centre of everything we do, because they are our real source of energy.

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  • 1,017employees
  • 20.3average hours of training per employee
  • 6.01rate of absence from work
    (per 1,000 h)
  • 8.68employee incident rate
    (per 1,000,000 h)

SDGs

We want our activities to contribute to the achievement of the United Nations Sustainable Development Goals – ambitious targets to which we can make a real and positive contribution.

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Strategy & Governance

We want to integrate ecological, social and economic sustainability into our governance and management processes.

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